Key Skills for the Modern CHRO with Kathy Claytor
“Oftentimes in HR, we are looking at and supporting others. We don’t pay attention to kind of what we need for ourselves... So I would say ask for what you want.” - Kathy Claytor
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In this episode, Kathy Claytor, a long time CHRO at multiple organizations, opens up about her career journey from her “origin story” as an accidental HR pro to leading global HR transformations. She reveals why she believes now is a pivotal time for HR’s impact.
Together, Jason and Kathy unpack the changing demands of the CHRO role, mentorship, and how technology and AI are reshaping the work of people leaders everywhere.
Key lessons highlighted in our conversation include:
👉 Be intentional about mentorship, identify and invite those you admire to share their wisdom (and don’t be afraid to start with a simple coffee ask).
👉 Modern CHROs need financial savvy, business strategy awareness, and a commitment to becoming voracious learners, beyond the traditional HR practices.
👉 Data proficiency and tech skills are table stakes, but the real value-add? Learning to influence across the enterprise, especially when helping steer AI and digital adoption beyond the HR function.
👉 Advocate for yourself as fiercely as you advocate for others. Don’t assume leaders know your ambitions. Raise your hand!
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Kathy Claytor has built a career defined by leadership, innovation, and a deep commitment to advancing the human resources profession. As an accomplished Chief Human Resources Officer and the current Board Chair at HRCI, she has become a trusted voice in shaping the future of HR. Her professional journey spans influential roles at organizations such as Delta Dental, Northwinds Technology, and One Mind Health India.
Connect with Kathy:
LinkedIn: https://www.linkedin.com/in/kathyclaytor/
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Jason Lauritsen is a dynamic keynote speaker and true thought leader in the world of work and employee engagement. He is dedicated to revolutionizing the way we Lead With Relationship™. He fearlessly challenges traditional norms to reshape the employee experience by consistently placing authentic human connection at the heart of leadership. Jason is the author of two books, Unlocking High Performance and Social Gravity
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Connect with Jason:
Website: https://jasonlauritsen.com/
YouTube: https://www.youtube.com/@JasonLauritsenVideo
LinkedIn: https://www.linkedin.com/in/jasonlauritsen/
Instagram: https://www.instagram.com/jasonlauritsen/
