Episode 51

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Published on:

16th Sep 2025

How to be a Caring Leader with Joe Dicianno

"๐˜›๐˜ฉ๐˜ฆ ๐˜ค๐˜ฉ๐˜ข๐˜ญ๐˜ญ๐˜ฆ๐˜ฏ๐˜จ๐˜ฆ ๐˜ช๐˜ด ๐˜ต๐˜ฐ ๐˜ฎ๐˜ข๐˜ฌ๐˜ฆ ๐˜ฑ๐˜ฆ๐˜ฐ๐˜ฑ๐˜ญ๐˜ฆ ๐˜ฏ๐˜ฐ๐˜ต ๐˜ซ๐˜ถ๐˜ด๐˜ต ๐˜ง๐˜ฆ๐˜ฆ๐˜ญ ๐˜ญ๐˜ช๐˜ฌ๐˜ฆ ๐˜ข ๐˜ฏ๐˜ถ๐˜ฎ๐˜ฃ๐˜ฆ๐˜ณ, ๐˜ฃ๐˜ถ๐˜ต ๐˜ต๐˜ฐ ๐˜ฎ๐˜ข๐˜ฌ๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ๐˜ฎ ๐˜ง๐˜ฆ๐˜ฆ๐˜ญ ๐˜ญ๐˜ช๐˜ฌ๐˜ฆ ๐˜ข ๐˜ฉ๐˜ถ๐˜ฎ๐˜ข๐˜ฏ." - Joe Dicianno

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Join Jason for a compelling conversation with Joe Dicianno, Director of Talent Management and Organizational Development at UPMC and a Professor of HR People Analytics at the University of Pittsburgh. Joe shared how leaders can create more human-connected, engaging workplaces by demonstrating genuine care for their employees. His frontline work in healthcare (one of the most challenging leadership arenas) and his book, A Busy Leaderโ€™s Guide to Caring Leadership, uniquely position him to break down what it means to lead with care in every context.


Together, they explore what it really takes to build human-centered workplaces where people feel recognized, appreciated, and genuinely supported. They break down both the day-to-day challenges and the powerful impact of leading with care.


Key lessons highlighted in our conversation include:

๐Ÿ‘‰ Caring leadership is about helping people become the best version of themselves, for themselves, not just for the organization.

๐Ÿ‘‰ Trust, psychological safety, and performance all rest on a foundation of care. If people feel cared for, engagement and retention soar.

๐Ÿ‘‰ Caring leadership is accessible to everyone; it costs nothing and isnโ€™t limited by your boss or your org chart. It starts with your daily choices.

๐Ÿ‘‰ Managers can operationalize care through consistent small habits: knowing team membersโ€™ names, asking about their lives, and making time for true human connection, not just ticking boxes.


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Connect with Joe:

LinkedIn: https://www.linkedin.com/in/joseph-dicianno-ph-d-mba-ab822668/

Instagram: https://www.instagram.com/joedicianno/


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Connect with Jason:

Website: https://jasonlauritsen.com/

YouTube: / @jasonlauritsenvideo  

LinkedIn: / jasonlauritsen

Instagram:  / jasonlauritsen  

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About the Podcast

Unlocking High Performance
How leaders unlock performance by creating the conditions for people to do their best work
Unlocking High Performance is a podcast for leaders who want strong results without burning their people out in the process.

Hosted by Jason Lauritsen, the show explores how clarity, alignment, and connection shape performance at work. Jason draws from his work with CEOs, executive teams, and leaders to examine why work so often becomes heavier, slower, and more frustrating than it needs to be and how to fix it.

Some episodes are solo reflections. Others are conversations with leaders and practitioners navigating real constraints and consequences. Each conversation looks beyond tactics to understand the leadership and organizational conditions that make performance possible.

The podcast focuses on the systems that drive performance, not leadership theory or quick fixes. Listeners will walk away with a clearer understanding of how work actually gets done and how to build environments where people perform at their best.

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Jason Lauritsen